Privacy Policy
Effective as of: April 27, 2026
This Privacy Policy governs information collected by Floodline Restoration Co. through waterdamagehobokennj.com and applies to anyone who browses the site or submits a service request. Continuing to use the site or sending us a request constitutes acceptance of the practices described here.
Our business is marketing: we advertise home services, accept requests from visitors, and route each request to an independent business that contacts the visitor directly and performs the work. We do not hold crews, dispatch technicians, or supervise the businesses we refer to. That referral model shapes how and why we handle personal information, and this policy explains it plainly.
Your State Privacy Rights
Residents of California, Virginia, Colorado, Connecticut, Utah, and other states that have enacted comparable consumer-privacy legislation are entitled to the rights described in this section.
Rights you may exercise:
- Access. Ask us for the categories and specific pieces of personal information we have collected about you, and learn who received it.
- Correction. Ask us to fix inaccurate information we hold about you.
- Deletion. Request that we delete your personal information, subject to limited legal exceptions.
- Portability. Receive a copy of the personal information you provided in a portable, usable format.
- Opt out of sale or sharing and of targeted advertising. Ask us to stop transferring your personal information for purposes that qualify as a sale, share, or targeted-advertising use under applicable state law.
Important notice about how our referral process works: When you submit a home-service request, the contact details and project information you provide are forwarded to the independent businesses that are positioned to respond to that request. Depending on the state whose law applies to you, that transfer may constitute a sale or a share of personal information. If you do not want your information passed along in that way, please do not submit a request. If you have already submitted one and wish to opt out or withdraw, contact us through our contact page - that is the mechanism we use, since we do not operate a cookie banner or preference toggle.
How to submit a rights request: Use the form at https://waterdamagehobokennj.com/contact-us/. An authorized agent acting on your behalf may submit a request with written proof of authorization. We may ask you to verify your identity before we act on any request. We will respond within the timeframe the applicable state law prescribes.
Appeals: If we decline your request in whole or in part, you may appeal that decision by replying to our response or contacting us again through the contact page. We will tell you the outcome of any appeal and the reason for it.
Non-discrimination: Exercising any of the rights above will not result in a denial of service, a different price, or a reduced quality of service from us.
Security of Your Information
We apply reasonable, industry-standard technical and administrative measures to protect personal information from unauthorized access, disclosure, alteration, or loss. Those measures include encrypted data transmission, restricted internal access, and periodic review of our data-handling practices.
No security system is impenetrable, and no transmission over the internet can be guaranteed to be fully secure. We cannot promise absolute protection, and you send information to us at your own risk. If you believe your information may have been compromised, contact us promptly.
Text Message (SMS) Disclosures
By submitting a request through this site, you may receive text messages from two sources: Floodline Restoration Co. and the independent home-service business or professional that receives and works your request.
Your submission constitutes consent to be contacted by phone or text using an automatic telephone dialing system or autodialer, and by prerecorded or artificial-voice messages, at the number you provide. Consenting to calls or texts is not a requirement for purchasing any good or service.
How often you hear from us depends on the nature of your request and how the responding business follows up - message frequency varies and is not fixed. Standard message and data rates charged by your wireless carrier may apply to every message you send or receive.
To stop text messages from us, reply STOP to any message we send. Reply HELP for assistance. Be aware that opting out of texts stops messages from us but does not close your open service request or halt other forms of contact about that request unless you separately ask us to do that.
You may also direct opt-out requests or questions about texting to us through our contact page.
Information We Collect
When you fill out a quote form, chat with us, or call in a request, we collect what you provide: your name, a phone number where you can be reached, an email address, the address or service location for the project, and a description of the work you are looking for.
We also gather basic technical data automatically as you browse - things like which pages you visited, how long you spent on them, the type of browser and device you used, and a general sense of your geographic area derived from your IP address. This technical data helps us understand how the site is used and improve it.
Our Affiliated Brands and Shared Vendors
Floodline Restoration Co. is one of several home-service marketing websites operating under common ownership and management. These affiliated brands share certain infrastructure - including call-answering services, scheduling and customer-relationship systems, hosting platforms, and marketing technology - so that requests can be directed to the appropriate trade category and geographic area efficiently.
Personal information you submit may be accessible to those affiliated brands and to the vendors that serve them, to the extent necessary for routing your request, handling billing, preventing fraud, and maintaining service quality. Any affiliated brand or shared vendor that receives your information is expected to handle it under this policy or one that is materially equivalent to it.
How Your Information Is Passed Along
The primary reason we collect your contact details and project description is to send them to the home-service contractors and companies we work with - the businesses that will actually reach out to you, provide a quote, and do the job. Those businesses operate on their own; they are not our employees or agents, and once they receive your information they may contact you directly under their own policies and practices.
Beyond that core transfer, we may also disclose information when required by law, in connection with a sale or transfer of our business assets, or to defend against legal claims.
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, the updated version will be posted at waterdamagehobokennj.com with a new effective date. The date at the top of this page - Last Updated: April 27, 2026 - always reflects the current version. Continued use of the site after a revision is posted constitutes acceptance of the updated policy.
Your Choices
You have a few straightforward options for managing how we handle your information:
- Stop text messages. Reply STOP to any text from us and we will remove you from our messaging list.
- Find out what we have on file. Contact us through the link below and ask what personal information we hold associated with your name, email, or phone number.
- Ask us to delete your information. Send a deletion request through our contact page and we will remove what we can, noting that we may need to retain certain records for legal or operational reasons.
Your Consent to Contact and Transfer
When you submit a form, open a chat, or otherwise send your information to us, you are consenting to two things: first, to having that information forwarded to the business that will take your request and perform the work; and second, to being contacted - by us and by that business - via phone call, email, or text message in connection with your request.
That consent covers automated calls, autodialed texts, and messages delivered with a prerecorded or artificial voice. Giving this consent is not a condition of purchasing any service; you can still seek home-service help through other channels if you prefer not to consent.
Contact Us
Questions about this Privacy Policy, or requests to exercise a privacy right, can be sent to us through our contact page. We will do our best to respond promptly and address your concern.
Submit a privacy question or request
This policy was published by Floodline Restoration Co., operating at waterdamagehobokennj.com, Hoboken, NJ. © 2026 Floodline Restoration Co.. All rights reserved.